The EM Creative Studio (“we,” “us,” “our”) built this site to be useful, not extractive. This policy explains what information we collect when you visit, what we do with it, and how you can control it. It applies to theemcreative.studio and everything on it.
1 What We Collect
We collect information in two ways: what you give us directly, and what your browser shares automatically when you visit.
- Information you provide. Your name, email, company, and message when you use the contact form; your email when you subscribe to the newsletter; anything you send us by email or on a call.
- Information collected automatically. Pages visited, time on page, referring site, general device and browser type, and approximate location at the city level, gathered through standard analytics cookies.
- Information from third parties. If you find us through a partner or a referral, we may receive your name and contact details from that source, with your permission.
2 How We Use It
We use what we collect for a short, specific list of purposes:
- To respond to you. Answering a contact form, a booked call, or an email you sent us.
- To run the studio newsletter. Sending the monthly email you opted into, and nothing more frequent than that.
- To improve the site. Understanding which pages are useful and which are confusing, in aggregate, not by watching individual visitors.
- To meet legal obligations. Tax records, contracts, and anything a regulator or court could reasonably require of a small business.
We do not use your data to train third-party AI models, and we do not build advertising profiles on our visitors.
5 Data Retention
We keep contact form submissions and email correspondence for as long as needed to serve you and meet our own recordkeeping and legal obligations, typically no more than 24 months after our last contact. Newsletter subscriptions are kept until you unsubscribe. Analytics data is retained in aggregate form and is not tied to an identifiable person after 14 months.
6 Children’s Privacy
This site is intended for business owners and professionals. It is not directed at children, and we do not knowingly collect information from anyone under 16. If you believe a minor has provided us information, contact us and we will delete it.
7 Data Security
We use industry-standard safeguards, encrypted connections, access controls, and reputable, security-vetted vendors, to protect the information we hold. No system is perfectly secure, so if we ever become aware of a breach affecting your data, we will notify you promptly and explain what happened.
8 International Visitors
We are based in Los Angeles, California, and our service providers are primarily US-based. If you are visiting from the EU, UK, or elsewhere outside the US, your information may be processed in the United States, under the safeguards described in this policy.
9 Changes To This Policy
We’ll update this page if what we collect or how we use it changes, and we’ll update the “last updated” date at the top when we do. For any change that meaningfully affects your rights, we’ll make a reasonable effort to let newsletter subscribers know directly.
10 Contact Us
Questions about this policy, or want to exercise any of the rights below? Reach us directly:
- Email — hello@theemcreative.studio
- Phone — (310) 555-1234
- Mail — The EM Creative Studio, Los Angeles, CA