The Hartwell Team meeting with clients around a table

A Strategic, Service-First Approach to Real Estate

The Hartwell Team is a full-time real estate group serving buyers, sellers and investors across the metro region. We combine real-world experience, business discipline and genuine care to help people reach their homeownership and investment goals.

Founded
2014, by team lead James Hartwell
Coverage
Eight neighborhoods across the metro region
Specialists
Buyers, listings, marketing and market data

01Our Story

“We started this team to give every client the clarity we would want for our own families — a real plan, honest numbers and people who answer the phone.”

Members of The Hartwell Team celebrating a closing
Since 2014Buyers · Sellers · Investors

Meet The Hartwell Team

Built on Discipline, Driven by Care

James Hartwell spent his early career running complex operations projects, where missed details cost real money. When he moved into real estate full time, he brought that same discipline with him: clear milestones, documented decisions and a single point of contact who always knows what happens next.

Today the team includes a buyer specialist, a listing and marketing lead and a market analyst, all working from one shared playbook. Whether you are buying your first condo, selling a family home or adding a rental to your portfolio, you get one relationship and a whole team behind it.

02The People Behind Every Move

Meet the Team

Four specialists, one standard of service. You will always know who is handling what, and how to reach them.

James Hartwell, Team Lead & Broker AssociateTeam Lead

James Hartwell

ABR · SRS · CRS

James founded the team after a decade in operations and logistics, and still runs every listing like a project plan: clear milestones, honest numbers and no surprises.

Focus: Luxury listings, pricing strategy and negotiation

Elena Brooks, Buyer SpecialistBuyer Specialist

Elena Brooks

ABR · PSA

Elena guides first-time and move-up buyers from pre-approval to keys. Patient, organized and relentlessly responsive, she makes the process feel far less intimidating.

Focus: First-time buyers, relocation and new construction

Marcus Reid, Listing & Marketing LeadListing Lead

Marcus Reid

SRS · MRP

Marcus oversees staging, photography and launch strategy for every home the team lists, then turns buyer feedback into data the sellers can act on.

Focus: Seller strategy, staging and military relocation

Priya Shah, Investor & Market AnalystMarket Analyst

Priya Shah

CCIM Candidate · RENE

Priya builds the team’s pricing models and neighborhood reports, and helps investors evaluate rentals, small multifamily and long-term holds.

Focus: Investment property, rentals and market data

03Proven Results

Experience Matters

Over$310MTeam sales volume
More than640Families served
Last 12 months$64MClosed volume
Verified4.9★Average client rating

04Our Journey

Milestones & Credentials

A dozen years of steady growth, built one client relationship at a time.

Accredited Buyer’s RepresentativeSeller Representative SpecialistCertified Residential SpecialistMilitary Relocation ProfessionalPricing Strategy AdvisorNegotiation Expert
2014

The first closing

James leaves a career in operations and logistics to sell real estate full time, bringing a project-plan mindset to every transaction.

2017

A team takes shape

Elena joins to lead buyer services and the team adopts a shared playbook for showings, offers and closing timelines.

2020

Listing & marketing studio

Marcus builds an in-house staging, photography and launch process that becomes the backbone of every seller engagement.

2023

Data-driven pricing

Priya joins as market analyst, creating neighborhood reports and pricing models used on every listing appointment.

2026

$310M and counting

Six hundred forty families served across eight neighborhoods, with a 4.9-star average client rating.

05What We Stand For

Our Values

The principles behind every showing, listing appointment and negotiation.

Strategy Before Showings

Every engagement starts with a written plan: goals, budget, timeline and the trade-offs worth making.

Proactive Communication

You hear from us before you have to ask. Weekly updates, same-day callbacks and plain-English answers.

Integrity, Always

We will tell you when a home is wrong for you, even if it is the easy deal. Your long-term interest comes first.

One Team, One Standard

One point of contact backed by four specialists, shared systems and a process that never drops a detail.

06In the Words of Our Clients

Success Stories

Real reviews from buyers, sellers and investors who trusted our team with one of the biggest decisions of their lives.

James and the team were wonderful to work with. Friendly, patient, and they walked us through the whole buying process so it never felt intimidating. If you want a team that is truly by your side, call them.
AAndrea M.Buyer · Hillcrest
Big thanks to the Hartwell Team for selling my condo in just 21 days! I appreciated their discipline, organization and straightforward approach. If you want people who get results and have your back, this is the team to call.
DDaniel R.Seller · Downtown
I had a great experience buying my first home with Elena. As a first-time buyer, she was incredibly helpful, patient, and responsive every step of the way — she made the process far less intimidating.
RRafael S.Buyer · Riverside
Marcus staged and launched our home and we had multiple offers the first weekend. The photos, the timeline, the negotiation — every piece was handled with care.
NNora & Ben K.Sellers · Oak Park
Priya’s rental analysis gave me numbers I could actually trust. We bought a duplex that cash-flowed from month one, and the team coordinated everything while I was traveling.
RRosa E.Investor · Lakeview
A true professional team that knows the market inside and out. Their attention to detail when writing contracts is second to none, and their communication makes every transaction smoother.
SSarah W.Lender Partner

07Ready To Make Your Next Move?

Let’s build a strategy that works for your goals.

Buyers, sellers and investors across the region trust The Hartwell Team to clear the path forward.